The instant feedback service
The solution for receiving instant feedback from tablets at offline points of sale to assess customer loyalty levels and key indicators related to the quality of service or products
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How does the instant feedback system work?
The customer purchases at your retail store's offline point of sale
Using a tablet at the checkout area, the customer leaves instant feedback
The feedback is sent to the manager, who can react to it instantly
What are the advantages of the service?
Customer reviews are integrated with the option to leave feedback on Google Maps, enhancing the trust of potential buyers
The service based on customer experience allows identifying weaknesses in service and deficiencies in business processes
Potential customers will be more inclined to choose your products due to the improved trust in the brand based on reviews
Detailed analytics allow you to respond to each review individually and make necessary decisions based on the collected data