Updated Feedback Analytics

We will tell you about a new and useful product that we have created specifically to improve the management of our instruments and effectively monitor business activities. 

Download our new QB Tools mobile app.

What updates?

• Order management from the QB Tools mobile application
• Feedback management directly from the application
• Additional functionality of marketing opportunities
• Ability to view detailed analytics
• Convenient notifications about receiving a new online order or feedback
• Ability to respond to customer feedback directly from the mobile application

Order management

With the QB Tools application, you can take orders from customers directly in the mobile application, change order statuses and view detailed information

Working with reviews

Receive and process reviews and ratings received from customers in one place - the QB tools mobile application for employees. The convenient function of sending an SMS message for feedback will allow you to quickly respond to all comments from customers in one click directly from the application

Marketing opportunities

The QB tools application allows you to conduct operational communication with all your customers thanks to the built-in function of sending PUSH messages directly from the application to all customers or selectively to certain customers separately

Detailed analytics

View detailed analytical information on the location or the company as a whole from the received reviews - their number, ratings, as well as NPS, CSAT, CES indicators. View analytics on received orders, their number, average check figures, revenue, written off bonuses and customer shipping costs

Convenient notifications

We made sure that your employees receive the most necessary information as quickly as possible and save their time thanks to instant push notifications about new orders or feedback from your customers